At Elite Body Shapers, it is our mission to have 100% customer satisfaction. We want you to be happy with your purchase experience, and if for any reason you are not, we will refund or exchange your order, as long as you follow these simple guidelines:
Return Policy
You may return items that are unworn and unwashed within 7 days of delivery. There will be a $7 restocking fee for all returned items except items that are determined to be factory defective by our staff. All garments are thoroughly inspected before returns are processed.
For your safety, Elite Body Shapers adheres to all Health Code Regulations. By law, all items with a crotch cannot be returned once they have been worn. We suggest you try on any garment with a crotch, over your own underwear.
We will process your return/exchange within 1-2 weeks from the day the item is received at our warehouse. Once the return/exchange is processed, we will notify you via email. If you requested a refund, we will process it using the original payment method.
If you receive your item(s) and there is something wrong with the order, please contact Customer Care immediately at elitebodyshapers@eliteprofitnetwork.com.
Items That Cannot Be Returned
Items that are returned with obvious signs of wear will be refused and shipped back to you. Items which are returned after 7 days of delivery will not be accepted for any reason.
Return/Exchange Shipping Fees
The shipping costs are non refundable. You are responsible for the cost of shipping the garments back to us. If you’ve opted for an exchange, we will cover the shipping cost of the return order. For International exchange orders, additional customs fees may apply. All returned items except defective items are subject to a $7 restocking fee.
How To Return Your Purchase
Please follow these steps to successfully return your purchase:
We will process your return/exchange within 1-2 weeks from the day the item is received at our warehouse. Once the return/exchange is processed, we will notify you via email. If you requested a refund, we will process it using the original payment method.
Tips for Trouble Free Returns
If you have questions prior to returning items to us, please call:
Customer Care toll free at 888-227-1174 or email us at elitebodyshapers@eliteprofitnetwork.com.
Thank you for your cooperation and we look forward to serving you,
Elite Body Shapers